When you think about change, what comes to mind? This morning I asked that question to Jim Blasingame, host of the Small Business Advocate, radio show. You can listen to my interview by clicking below. Find interviews with Small Business experts on the Small Business Advocate show Not surprisingly, his answer was “Pain and having […]
Kegan vs Von Forester Yesterday, I re-read Kegan and Lahey’s Immunity to Change and thought I would take a time-out from my current study of the process philosophy of Heraclitus, Alfred North Whitehead, and Charles Peirce to share some meaning making that happened for me Find interviews with Small Business experts on the Small Business […]
Constructivism I’m currently working on the literature review of personality theory for my dissertation. So, I thought I’d share a concept I believe is very powerful—constructivism. Abraham Maslow suggested that we interpret neurosis as “a failure of personal growth,” (Hall et al, 1957). Applying this to business, maintaining or growing a healthy business requires that […]
What is diversity? Why does it matter? How can it be achieved? These questions have been hotly debated for at least the last 50 years. But, what progress has been made in answering them? Looking through the lens of developmental psychology, Robert Kegan (1994) argues that diversity progress is a function of human development. […]
“Selling Change, 101+ Secrets for Growing Sales by Leading Change,” by Brett Clay, was named the Best Sales Book of 2012 by the 2012 International Book Awards.
Does it seem harder and harder to get customers’ attention these days? Does your product or service always seem to fall short of being a priority for the customer? What if there were a way to have customers begging to be higher on your priority list, instead of you begging to be on theirs? How would it feel to be with a customer closing a sale and be interrupted by another customer calling you pleading to take their order instead? What would that mean for your business? You can become invaluable to customers and dramatically grow your business, if you change your selling paradigm