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Change Leadership Secret – 77 – There Are No Secrets

Change Leadership — Secret # 77 There Are No Secrets If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. —Jeff Bezos What I Need to Know George Orwell’s classic novel Nineteen Eighty-Four depicted what is becoming a truly terrifying reality of the twenty-first century. Orwell […]

Change Leadership Secret – 75 – Be Willing To Walk

Change Leadership — Secret # 75 Be Willing To Walk Actions speak louder than words. —Theodore Roosevelt What I Need to Know One of the tenets of negotiation theory is that a deal will not close until both parties overcome the reluctance to walk away from the deal. So as counterintuitive as it may seem, […]

Change Leadership Secret – 74 – Focus On Yourself

Change Leadership — Secret # 74 Focus On Yourself One’s only rival is one’s own potentialities. One’s only failure is failing to live up to one’s own possibilities. —Abraham Maslow What I Need to Know In The Art of War, Sun Tzu wrote: If you know the enemy and know yourself, you need not fear […]

Change Leadership Secret – 73 – Be Outstanding

Change Leadership — Secret # 73 Be Outstanding The quality of a person’s life is in direct proportion to their commitment to excellence . . . —Vince Lombardi What I Need to Know Many years ago, I took my sales team to a Tony Robbins motivational seminar. One of Robbins’ biggest points was the power […]

Change Leadership Secret – 72 – Maintain High Value

Change Leadership — Secret # 72 Maintain High Value The most interesting thing about a postage stamp is the persistence with which it sticks to its job. —Napoleon Hill What I Need to Know Establish high value and stick to it. Do not deliver high value and then discount its price. Establishing high value requires […]

Change Leadership Secret – 71 – Change The Rules

Change Leadership — Secret # 71 Change The Rules The time to win a fight is before it starts. —Frederick W. Lewis What I Need to Know Economists use a term called BATNA, which stands for the “best alternative to a negotiated agreement.” The notion is that if the customer has a better alternative he […]

Change Leadership Secret – 70 – The Customer Owns the Mine

Change Leadership — Secret # 70 The Customer Owns the Mine There are risks and costs to a program of action, but they are far less than the long-range risks and costs of comfortable inaction. —John F. Kennedy What I Need to Know You can do great things for people, but if they do not […]

Change Leadership Secret – 69 – Climb The Value Hierarchy

Change Leadership — Secret # 69 Climb The Value Hierarchy Create the highest, grandest vision possible for your life because you become what you believe. —Oprah Winfrey What I Need to Know The drawing on the opposite page illustrates the concept of the Value Hierarchy and how value grows larger at the top. Features. Countless […]

Change Leadership Secret – 68 – Create Strategic Value

Change Leadership — Secret # 68 Create Strategic Value Strive not to be a success, but rather to be of value. —Albert Einstein What I Need to Know How do you know if you are creating strategic value? Here are some things to look for: Force fan out. How far do the forces of change […]

Change Leadership Secret – 67 – Create Personal Value

Change Leadership — Secret # 67 Create Personal Value Classic economic theory…could be revolutionized by accepting the reality of higher human needs, including the impulse to self-actualization and the love for the highest values. —Abraham Maslow What I Need to Know An important point often overlooked is that people participate in organizations for one ultimate […]

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